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Frequently Asked Questions (FAQ):
About Becoming a Member of Prosperity ONE

What is a Banking Alternative?
Do you provide the same services as banks?
What's the difference?
Who can join?
Are there other advantages?
What is the Prosperity ONE Charitable Foundation?
What is the Prosperity ONE Community Action Fund?
Are your services competitive?
I work unusual hours. It's hard to get my banking done.
I need advice on re-organizing my accounts.

What is a Banking Alternative?

We are a full-service financial institution-chartered, government-accredited, with deposits guaranteed, up to $100,000 per account, through Deposit Insurance Corporation of Ontario.

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Do you provide the same services as banks?

Just like a bank, we provide savings and chequing accounts, personal and small business loans, mortgages, GICs, *Mutual Funds, RRSPs, RRIFs, automated banking, credit card services, telephone banking, internet banking, Wealth Management products and services and much more. 

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What's the difference?

There are three big differences:

Firstly, we are member owned and operated-members join with a one-time $5 investment. As a shareholder, you receive annual statements; get to participate in annual general meetings and elect the Board of Directors.

Secondly, as a shareholder, you may be entitled to receive a dividend when it is declared. The higher the volume of business you do with us (in savings, chequing, loans, mortgages and investments), the higher your annual dividend.

Finally, there are no inaccessible skyscraper management towers. The ultimate responsibility for all decisions at Prosperity ONE is right here in Halton-and we are committed to the communities we serve!

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Who can join?

All Ontario residents are welcomed. Families, individuals, businesses-all are welcome. The term 'Credit Union' goes back nearly a century in Canada and refers to the concept of pooling deposits and savings from which other members can borrow at a competitive interest rate.

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Are there other advantages?

When you join Prosperity ONE, not only does your money stay in the community, but also we've made the commitment to re-invest a portion of our profits into local charities and projects that help Halton residents. We also encourage our staff to take leadership roles in community non-profit groups. Each year we provide scholarships at local high schools, sponsor youth sports, support local charities, service clubs and non-profit business organizations.

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What is the Prosperity ONE Charitable Foundation?

The Prosperity ONE Charitable Foundation is designed to facilitate funding to local community projects by means of capital funds. You can make a donation and set up your own capital fund, help in fundraising activities, become a member of the Board and volunteer your time to support our work in the local communities.

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What is the Prosperity ONE Community Action Fund?

The Prosperity Community Action Fund is a program designed to initiate change and support the development of activities that strengthen our local communities. Some of the community projects that will benefit from the Community Action Fund include local sports teams, high school awards and scholarships and community projects. It will also provide funding and prizes for other charity fundraising events.

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Are your services competitive?

Absolutely! We've been in business in Halton for over 45 years, and growing steadily. That wouldn't have happened if we hadn't stayed competitive in the marketplace. Added to that, we have some innovative financial products that we continually add to our list of member services. Like Financial Planning, "Take 10", RRSP Loans, Meritline Home Equity, Line of Credit, Community Organizations Accounts … the list goes on and we're constantly evaluating new and better services for our members.

In addition, our financial experts have flexible hours to meet with you in the comfort of their office, or your home. You name the place and state the time that is convenient for you and our advisors will be more than glad to discuss your financial needs.

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I work unusual hours. It's hard to get my banking done.

We hear you. That's why we're open six days a week until 7 p.m. Thursdays and Fridays and from 9:30 a.m. to 1 p.m. every Saturday at our Acton, Burlington,  Georgetown and Milton (Main St.) locations. Extended Saturday hours (9:30 a.m. Š 3:00 p.m.) at our new Milton branch - 611 Holly Ave. (at Derry Rd.). Of course, all our branches also have ATM machines at the front door and your Interac card is compatible with all other ATM outlets. One thing our members all really enjoy is our front-door parking lots at all our branches for their added convenience.

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I need advice on re-organizing my accounts.

We can help. Our policy is that all staff, from our member service representatives to our management to the Chief Executive Officer, are accessible to our members. Our service is prompt and friendly; our information is authoritative and accurate. Our staff is fully trained to help you whatever your financial needs and we assure you their skills are constantly upgraded. Our people are our biggest asset.

In addition to all your banking needs, our Financial Services Team is integral to the delivery of Wealth Management products and services. At Prosperity ONE your needs are our top priority when you work with our team of financial experts, available through our partnership with Credential Asset Management Inc. Make an appointment today for assistance in defining your goals, building your plan and selecting the right investment products for you. Whether it be Financial Planning, Estate Planning, Retirement Planning or Cottage Succession Planning, our Financial Services team is here to help.

  • Find out how our socially responsible investing options allow you to put your money to work to build a better tomorrow while earning competitive returns today.
  • Our comprehensive selection of investment opportunities can get your money working harder for you, and your community.
  • For more complex portfolios, our Certified Financial Planners and Credential® investment professionals build on our branch expertise with more in-depth advice and a wider range of investment options.
  • Trade online* with Credential Direct® and get free real-time quotes, access to expert advice and more.
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*Mutual Funds are offered through Credential Asset Management Inc. and mutual funds and other securities are offered through Credential Direct®, a division of Credential Securities Inc. which operates as a separate business unit. Commissions, trailing commissions, management fees, and expenses all may be associated with mutual fund investments. Please read the prospectus before investing. Unless otherwise stated, mutual funds and other securities are not covered by the Canada Deposit Insurance Corporation or by any other government deposit insurer that insures deposits in Credit Unions. Cash balances, mutual funds and other securities are not guaranteed, their values change frequently, and past performance may not be repeated. Credential Securities Inc. is a Member-CIPF.

®Credential and Credential Direct are registered marked owned by Credential Financial Inc. and are used under licence.
 

 

 

 




 
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